COMPANY POLICY

FlexFit Care is committed to providing a supportive, respectful, and professional environment for all employees, clients, and partners. Our company policy outlines the standards and expectations that guide our actions and interactions. By adhering to these principles, we ensure that FlexFit Care remains a leader in providing high-quality physiotherapy and rehabilitation services.

• Professionalism: All employees must maintain the highest level of professionalism in all interactions, both within the company and with clients.
• Respect: We value diversity and are committed to providing an inclusive environment. Discrimination, harassment, or any form of disrespectful behavior is not tolerated.
• Integrity: Honesty and ethical behavior are expected in all dealings. Conflicts of interest must be disclosed, and transparency should be maintained at all times.

• Attendance and Punctuality: Employees are expected to be punctual and maintain regular attendance. Absences should be communicated as early as possible.
• Dress Code: A professional appearance is required at all times. Employees should dress appropriately for their role, whether working remotely or in the clinic.
• Confidentiality: Client information must be treated with the utmost confidentiality. Employees must adhere to all data protection regulations and company protocols.

• Work Environment: FlexFit Care is committed to maintaining a safe and healthy work environment. Employees are required to follow all safety protocols and report any hazards immediately.
• Remote Work: Employees working from home must ensure that their workspace is safe and conducive to productivity. The company will provide necessary support to maintain ergonomic standards.

• Legal Compliance: All employees must comply with relevant local, state, and federal laws, as well as industry-specific regulations. This includes maintaining up-to-date certifications and licenses where applicable.
• Ethical Practices: FlexFit Care adheres to ethical business practices. Employees must avoid engaging in any activities that could harm the company's reputation or violate legal standards.

• Client Care: Our clients are at the heart of everything we do. Employees must strive to deliver exceptional care and service, ensuring that each client’s needs are met with compassion and expertise.
• Feedback: We encourage clients to provide feedback on their experience. Employees are responsible for addressing any concerns promptly and professionally.

• Technology Use: Company-provided technology should be used responsibly and primarily for work-related tasks. Personal use should be minimal and not interfere with job responsibilities.
• Data Security: Employees must follow all data security protocols, including the use of strong passwords, secure networks, and the proper handling of sensitive information.

• Zero Tolerance: FlexFit Care has a zero-tolerance policy for harassment and discrimination of any kind. This includes but is not limited to, harassment based on race, gender, sexual orientation, religion, or disability.
• Reporting: Any incidents of harassment or discrimination should be reported immediately to HR or a designated representative. All reports will be taken seriously and investigated promptly.

• Accountability: Employees who violate company policies or engage in misconduct may be subject to disciplinary action, up to and including termination of employment.
• Fair Process: All disciplinary actions will be handled fairly and in accordance with the company’s established procedures.

• Policy Updates: This policy is subject to review and may be updated as necessary to reflect changes in the law, company practices, or industry standards. Employees will be notified of any significant changes.

This policy serves as a guide to ensure that FlexFit Care Private Limited operates in a manner that reflects our values and commitment to excellence. By adhering to these principles, we continue to build a workplace and service environment that benefits everyone involved.

Address: 110/6, Sadguru Vihar, Shivpur, Varanasi 221003, UP, India
Phone: +91 7084000071
Email: support@flexfitcare.com